Use Their hearts to win the market
Use Their hearts to win the market
After getting name-brand products and product manufacturers rely on the support of the business, Yang Lin bigger and bigger, bigger and Shun. With the increase in business volume, he proposed the "people have me have, people have my excellent, their hearts, winning by quality" business approach to Aspire 3000 battery BTP-58A1 Acer LCBTP03003 . In accordance with this policy, they developed a standard service procedures, namely: on the request to replace a new battery of vehicles, not to engage in a change of the stuff, but first, repair the circuit, can not change the minimum change that can repair try to repair. Pairs of replacement parts, should be 11 pairs of users to make it clear what parts are bad, how much money the new accessory?
How much maintenance? Interview, talk about our demand for batteries in the matter, the Yang Lin with a smile said to us: "put ourselves in for the sake of the user to find ways to meet the user's requirements, is fundamental to development of our products such as
Sony PCGA-BP2NX Sony VGP-BPS2 N410 battery Compaq EVO N410c battery store . channels in the smooth circulation of commodities today, others do not have, people have my priorities, not only refers to the type and quality of goods, mainly refers to the quality of service, attitude and service level. "
The interview, there have been client door, Yang Lin 11 to arrange an orderly manner. When an employee consulted the door of the vehicle circuit two problems, the topic turned to the technical aspects of this. "Automobile neural circuit like the person most likely to go wrong to VGP-BPS9A/B Sony VGP-BPS3VGP-BPS9/S. Sometimes everything be properly, that is, Dabu Zhao fire." He Banzhao fingers for our calculations account: "a cart battery seven or eight hundred yuan, a car battery have four or five hundred yuan, 10% of the profits earn a lot of money, change the battery in my shop is not only save trouble, but also to make money, but we can not do that. do not make a sub-Mei Xin Qian, non - to allow customers to spend a money wasted is our shop aim! "
Interview this point, we are not help against the Yang Lin awe. In the following interview with the staff, we also heard many touching stories, due to limited space, only confirmed the removal of two Zeyi Yanglin of person: one, a bad battery at Shazikou car users, called require on-site maintenance t oVGP-BPS2 VGP-BPS9/S Dell Inspiron 1721 Battery Sony VGP-BPL8. From Jiaozhou to Shazikou more than 60 kilometers, for a battery for a trip, round-trip costs are not even enough, but were driven Yang Lin not hesitate to strip in the past. An inspection, was originally the circuit had a problem. The driver was everywhere, said: "The battery, circuit failure, Shui Yebie looking for, we find Yang Lin, this person is." Later, only the driver to the Young laemklad to more than 20 customers in there. Another thing are more twists and turns.
One day, a foreign driver to change the battery, Yang Lin is not by chance, a new inspection of the maintenance man did not follow the rules and the replacement of the battery circuit. Yang Lin came back immediately after the exchange heard down the battery has been tested and found that the battery itself is nothing, he immediately criticized the repair works are carried out and in accordance with the driver to leave the phone number to contact. Two months later, the driver passing Jiaozhou delivery at Inspiron XPS M1710 battery Dell Inspiron E1705 battery Dell Inspiron 1100 battery, but also came to the Yang Lin's shop. Yang Lin will have a good rechargeable battery power back to him, and the money to come up with new battery back to him. Repeated Tuirang, this driver will have two batteries accept it, and then politely declined Yang Lin fed to a refund, he said: "Manager Yang, batteries, I've been using more than six months, and money will not retreat, and that your Wei Ren, I served! "
Sixteen wind and rain, sixteen hard sixteen brilliant. Sixteen years ago, Yang Lin With a commitment to serve the user's heart has won the trust of users. His shop, already from the "battery retail outlet" to "gel battery Great World City," mode of operation is also changed from the family-run shop as powerbook G4 ac adapter powerbook g4 power adapter or EVO N400c Battery Compaq EVO N410c Battery Compaq Evo N600 Batteryhas 11 employees in the private sector, in the Jiaozhou dozens of battery distributors, his "Big World" accounted for a share of the market into more than four. End of the interview, Yang Lin ambitious told us: "Two months later, 'Big World' will be moved to a new business hall, the environment changed, but our customers sincerity, sincere, enthusiastic will not change, we will be do better! "
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